Daniel Morrison
Brandon Cole
Brandon Cole
Senior HR Manager
Leading Design Teams
Leading Design Teams
HR Manager with 13 years of experience in global organizations, specializing in workforce engagement, HR optimization, and fostering inclusive environments.
Design Operations and Program Management professional with 9+ years of experience leading teams and managing complex design projects. Expertise overseeing multiple projects within design teams, with deep understanding of UX lifecycle and related tools and skill areas. Adept at facilitating workshops, driving cross-functional collaboration, and synthesizing stakeholder feedback. Background in product and design development, with ability to quickly grasp technical challenges and risks. Leading AI in Design discussions and implementations from workflows to wireframes.
The Work
A Proven Leader in Leading and Scaling Design Teams and Systems.
Design Operations and Program Management professional with 9+ years of experience leading teams and managing complex design projects. Expertise overseeing multiple projects within design teams, with deep understanding of UX lifecycle and related tools and skill areas. Adept at facilitating workshops, driving cross-functional collaboration, and synthesizing stakeholder feedback. Background in product and design development, with ability to quickly grasp technical challenges and risks. Leading AI in Design discussions and implementations from workflows to wireframes.
Boston, MA
Competencies
Core Competencies and Areas of Expertise
Competencies
Core Competencies and Areas of Expertise
Competencies
Core Competencies and Areas of Expertise
Design Planning & Execution with Product Teams
Design Planning & Execution with Product Teams
Design Planning & Execution with Product Teams
Using AI in Design to Improve Effiency and Quality
Using AI in Design to Improve Effiency and Quality
Using AI in Design to Improve Effiency and Quality
Design & UX Operations
Design & UX Operations
Design & UX Operations
Using & Coaching Agile in Creative Teams
Using & Coaching Agile in Creative Teams
Using & Coaching Agile in Creative Teams
Design Systems
Design Systems
Design Systems
Creation and Tracking of Design Metrics
Creation and Tracking of Design Metrics
Creation and Tracking of Design Metrics
Experience
Career Journey & Professional Milestones
Experience
Career Journey & Professional Milestones
Experience
Career Journey & Professional Milestones
Senior Design Program Manager
Jan 2022 – Present
CVS Health
Remote, Boston MA
About
Promoted and managed full lifecycle of design programs, aligning cross-functional teams, streamlining workflows, and facilitating design reviews to ensure timely delivery of projects, while driving process improvements and maintaining alignment with business goals
Drove milestone planning and delivery scheduling for multiple features, boosting Retail Solution delivery from 49% to 95% within one year by streamlining processes
Pioneered AI integration to enhance documentation and collaboration within Enterprise Design Metrics Program, driving improvements in data analysis and solution contributions
Served as Design Ops Subject Matter Expert (SME) in developing new metrics reporting system to evaluate performance of 100+ designers against planned output
Skills
Design Operations
Design Planning
AI in Design
Agile Frameworks
Design Metrics
Design Systems
Senior Design Program Manager
Jan 2022 – Present
CVS Health
Remote, Boston MA
About
Promoted and managed full lifecycle of design programs, aligning cross-functional teams, streamlining workflows, and facilitating design reviews to ensure timely delivery of projects, while driving process improvements and maintaining alignment with business goals
Drove milestone planning and delivery scheduling for multiple features, boosting Retail Solution delivery from 49% to 95% within one year by streamlining processes
Pioneered AI integration to enhance documentation and collaboration within Enterprise Design Metrics Program, driving improvements in data analysis and solution contributions
Served as Design Ops Subject Matter Expert (SME) in developing new metrics reporting system to evaluate performance of 100+ designers against planned output
Skills
Design Operations
Design Planning
AI in Design
Agile Frameworks
Design Metrics
Design Systems
Senior Design Program Manager
Jan 2022 – Present
CVS Health
Remote, Boston MA
About
Promoted and managed full lifecycle of design programs, aligning cross-functional teams, streamlining workflows, and facilitating design reviews to ensure timely delivery of projects, while driving process improvements and maintaining alignment with business goals
Drove milestone planning and delivery scheduling for multiple features, boosting Retail Solution delivery from 49% to 95% within one year by streamlining processes
Pioneered AI integration to enhance documentation and collaboration within Enterprise Design Metrics Program, driving improvements in data analysis and solution contributions
Served as Design Ops Subject Matter Expert (SME) in developing new metrics reporting system to evaluate performance of 100+ designers against planned output
Skills
Design Operations
Design Planning
AI in Design
Agile Frameworks
Design Metrics
Design Systems
Manager, Design Program Coaches
March 2020 - Jan 2022
CVS Health
Remote, Boston MA
About
Managed and led team of six coaches in Health Solution division, driving team cohesion, process improvements, and strategic guidance while managing COVID-19 Testing/MinuteClinic Design team
Received department's High-Performance Award after designing comprehensive new hire onboarding program
Oversaw project management, onboarding, and enhancements while implementing hybrid scaling model during team expansion from 14 to 40
Collaborated with UX, UI, Content Strategy, Accessibility, and UX Research teams on planning, including story mapping and refining over 60 features across 12 Product Development teams
Skills
People Manager
Onboarding
Scaling Teams
Project Management
Coaching
Design Planning
Manager, Design Program Coaches
March 2020 - Jan 2022
CVS Health
Remote, Boston MA
About
Managed and led team of six coaches in Health Solution division, driving team cohesion, process improvements, and strategic guidance while managing COVID-19 Testing/MinuteClinic Design team
Received department's High-Performance Award after designing comprehensive new hire onboarding program
Oversaw project management, onboarding, and enhancements while implementing hybrid scaling model during team expansion from 14 to 40
Collaborated with UX, UI, Content Strategy, Accessibility, and UX Research teams on planning, including story mapping and refining over 60 features across 12 Product Development teams
Skills
People Manager
Onboarding
Scaling Teams
Project Management
Coaching
Design Planning
Manager, Design Program Coaches
March 2020 - Jan 2022
CVS Health
Remote, Boston MA
About
Managed and led team of six coaches in Health Solution division, driving team cohesion, process improvements, and strategic guidance while managing COVID-19 Testing/MinuteClinic Design team
Received department's High-Performance Award after designing comprehensive new hire onboarding program
Oversaw project management, onboarding, and enhancements while implementing hybrid scaling model during team expansion from 14 to 40
Collaborated with UX, UI, Content Strategy, Accessibility, and UX Research teams on planning, including story mapping and refining over 60 features across 12 Product Development teams
Skills
People Manager
Onboarding
Scaling Teams
Project Management
Coaching
Design Planning
Art Director
2017 - 2020
Scrum Inc.
Remote, Boston MA
About
Built a Design System from scratch that included digital, print, and animated assets to increase the speed of delivery by over 100%
Responsible for the creation of production sets, recording talent, and post-production of over seventy videos that have received 100,000+ views and 10,000+ Youtube subscriptions
Worked under Jeff Sutherland, co-creator of Scrum, to learn about agile frameworks within a variety of industries, including creative teams
Peer-reviewed case studies to provide an applicant pool for the prestigious trainer program, providing feedback directly to the applicants to help improve their profile
Skills
Scrum in Design
Case Studies
Video Production
Motion Design
Design
Art Direction
Art Director
2017 - 2020
Scrum Inc.
Remote, Boston MA
About
Built a Design System from scratch that included digital, print, and animated assets to increase the speed of delivery by over 100%
Responsible for the creation of production sets, recording talent, and post-production of over seventy videos that have received 100,000+ views and 10,000+ Youtube subscriptions
Worked under Jeff Sutherland, co-creator of Scrum, to learn about agile frameworks within a variety of industries, including creative teams
Peer-reviewed case studies to provide an applicant pool for the prestigious trainer program, providing feedback directly to the applicants to help improve their profile
Skills
Scrum in Design
Case Studies
Video Production
Motion Design
Design
Art Direction
Art Director
2017 - 2020
Scrum Inc.
Remote, Boston MA
About
Built a Design System from scratch that included digital, print, and animated assets to increase the speed of delivery by over 100%
Responsible for the creation of production sets, recording talent, and post-production of over seventy videos that have received 100,000+ views and 10,000+ Youtube subscriptions
Worked under Jeff Sutherland, co-creator of Scrum, to learn about agile frameworks within a variety of industries, including creative teams
Peer-reviewed case studies to provide an applicant pool for the prestigious trainer program, providing feedback directly to the applicants to help improve their profile
Skills
Scrum in Design
Case Studies
Video Production
Motion Design
Design
Art Direction
Design Specialist (Volunteer)
2020
Neighbor Express
Remote (Part-Time/Moonlight)
About
Design Lead for a volunteer run organization bringing groceries to those homebound by COVID in multiple U.S. cities
Design Lead for a volunteer run organization bringing groceries to those homebound by COVID in multiple U.S. cities
Design Lead for a volunteer run organization bringing groceries to those homebound by COVID in multiple U.S. cities
Created onboarding videos and design artifacts to assist those landing on the website
Created onboarding videos and design artifacts to assist those landing on the website
Created onboarding videos and design artifacts to assist those landing on the website
Assisted in connecting Airtable to help populate the website
Assisted in connecting Airtable to help populate the website
Assisted in connecting Airtable to help populate the website
A project under the United States Digital Response team
A project under the United States Digital Response team
A project under the United States Digital Response team
Skills
Volunteer
Design Lead
Onboarding
UX Researcher, Motion Designer, Video Producer
2015 - 2017
C Space (f.k.a Communispace)
Boston MA
About
Traveled across the country for ethnographic research and video recording, logged and edited footage, delivered insights to Fortune 100 clients representing their customers
Designed and launched microsites for clients to interact with, providing an innovative take on personas
Motion Designer for the company, creating a wide range of deliverables from app micro-interactions to 3+ minute explainer videos shown to executives across the world
Recorded, edited, and produced sizzle reels capturing two-day workshops that included presentations, interviews, and activities
Skills
Video Production
Motion Design
Animation
UX Research
Ethnographic
Wear Many Hats
UX Researcher, Motion Designer, Video Producer
2015 - 2017
C Space (f.k.a Communispace)
Boston MA
About
Traveled across the country for ethnographic research and video recording, logged and edited footage, delivered insights to Fortune 100 clients representing their customers
Designed and launched microsites for clients to interact with, providing an innovative take on personas
Motion Designer for the company, creating a wide range of deliverables from app micro-interactions to 3+ minute explainer videos shown to executives across the world
Recorded, edited, and produced sizzle reels capturing two-day workshops that included presentations, interviews, and activities
Skills
Video Production
Motion Design
Animation
UX Research
Ethnographic
Wear Many Hats
UX Researcher, Motion Designer, Video Producer
2015 - 2017
C Space (f.k.a Communispace)
Boston MA
About
Traveled across the country for ethnographic research and video recording, logged and edited footage, delivered insights to Fortune 100 clients representing their customers
Designed and launched microsites for clients to interact with, providing an innovative take on personas
Motion Designer for the company, creating a wide range of deliverables from app micro-interactions to 3+ minute explainer videos shown to executives across the world
Recorded, edited, and produced sizzle reels capturing two-day workshops that included presentations, interviews, and activities
Skills
Video Production
Motion Design
Animation
UX Research
Ethnographic
Wear Many Hats
Education
Educational Experience and Qualifications
Education
Educational Experience and Qualifications
Education
Educational Experience and Qualifications
Master of Design Management
2019
Savannah College of Art & Design (SCAD)
Master's Thesis on the Impact of Process Change within Creative Teams. I often find change management to be the most neglected area of Design Leadership and Operations. I studied how we can support our design teams while moving quickly within the industry.
Master of Design Management
2019
Savannah College of Art & Design (SCAD)
Master's Thesis on the Impact of Process Change within Creative Teams. I often find change management to be the most neglected area of Design Leadership and Operations. I studied how we can support our design teams while moving quickly within the industry.
Master of Design Management
2019
Savannah College of Art & Design (SCAD)
Master's Thesis on the Impact of Process Change within Creative Teams. I often find change management to be the most neglected area of Design Leadership and Operations. I studied how we can support our design teams while moving quickly within the industry.
Bachelor of Interactive Digital Design
2015
Quinnipiac University
Studied how people interact with products, systems and services, and how to make those experiences more usable, meaningful and persuasive. Projects included typography, storytelling, sketching, prototyping and delivering design solutions that include printed matter, motion graphics, websites and mobile applications.
Bachelor of Interactive Digital Design
2015
Quinnipiac University
Studied how people interact with products, systems and services, and how to make those experiences more usable, meaningful and persuasive. Projects included typography, storytelling, sketching, prototyping and delivering design solutions that include printed matter, motion graphics, websites and mobile applications.
Bachelor of Interactive Digital Design
2015
Quinnipiac University
Studied how people interact with products, systems and services, and how to make those experiences more usable, meaningful and persuasive. Projects included typography, storytelling, sketching, prototyping and delivering design solutions that include printed matter, motion graphics, websites and mobile applications.
Bachelor of Film, Video & Interactive Media
2015
Quinnipiac University
Studied concepts of production including cinematography, editing, and sound acquisition. Further exploration into advanced visual effects, advanced post-production techniques and advanced sound productions. Recieved job opportunity from Paul Taglianetti, Producer for The Matrix, from course work shown to him.
Bachelor of Film, Video & Interactive Media
2015
Quinnipiac University
Studied concepts of production including cinematography, editing, and sound acquisition. Further exploration into advanced visual effects, advanced post-production techniques and advanced sound productions. Recieved job opportunity from Paul Taglianetti, Producer for The Matrix, from course work shown to him.
Bachelor of Film, Video & Interactive Media
2015
Quinnipiac University
Studied concepts of production including cinematography, editing, and sound acquisition. Further exploration into advanced visual effects, advanced post-production techniques and advanced sound productions. Recieved job opportunity from Paul Taglianetti, Producer for The Matrix, from course work shown to him.
Case Studies
Illustrating Success Through Case Studies
Case Studies
Illustrating Success Through Case Studies
Case Studies
Illustrating Success Through Case Studies
Certifications
Certifications That Enhance My Expertise
Certifications
Certifications That Enhance My Expertise
Certifications
Certifications That Enhance My Expertise
AI for Design
December 2024
Interaction Design Foundation
AI for Design
December 2024
IDF
AI for Design
December 2024
Interaction Design Foundation
Advanced Certified ScrumMaster®
2022
Scrum Alliance
Advanced Certified ScrumMaster®
2022
Scrum Alliance
Advanced Certified ScrumMaster®
2022
Scrum Alliance
SAFe® for Teams
2022
Scaled Agile
SAFe® for Teams
2022
Scaled Agile
SAFe® for Teams
2022
Scaled Agile
Certified ScrumMaster®
2019
Scrum Alliance
Certified ScrumMaster®
2019
Scrum Alliance
Certified ScrumMaster®
2019
Scrum Alliance
Licensed Scrum Master
2019
Scrum Inc.
Licensed Scrum Master
2019
Scrum Inc.
Licensed Scrum Master
2019
Scrum Inc.
Registered Scrum@Scale Practitioner
2019
Scrum@Scale
Registered Scrum@Scale Practitioner
2019
Scrum@Scale
Scrum@Scale Practitioner
2019
Scrum@Scale
Certified Scrum Product Owner®
2018
Scrum Alliance
Certified Scrum Product Owner®
2018
Scrum Alliance
Certified Scrum Product Owner®
2018
Scrum Alliance
Licensed Scrum Product Owner
2018
Scrum Inc.
Licensed Scrum Product Owner
2018
Scrum Inc.
Licensed Scrum Product Owner
2018
Scrum Inc.
Technical Proficiency
Technical Skill Set and Proficiencies
Technical Proficiency
Technical Skill Set and Proficiencies
Technical Proficiency
Technical Skill Set and Proficiencies
Programs & Tools
Contact Me
Let’s Start a Conversation
Contact Me
Let’s Start a Conversation
Contact Me